Terms of service

Terms of Service

This website is operated by BASELINE Pickleball. Throughout the site, the terms “we”, “us” and “our” refer to BASELINE Pickleball. By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before using our website.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given consent for any minor dependents to use this site.

You must not use our products for any illegal or unauthorised purpose.

You must not transmit any viruses, malware, or malicious code.

A breach of these Terms may result in termination of access to our services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

We may limit or cancel quantities purchased per person, household, or order where necessary.

Prices and product availability are subject to change without notice.

We reserve the right to discontinue products at any time.

3. Product Information

We aim to ensure all product descriptions, specifications, pricing, images, and other content are accurate. However, we do not guarantee that all information on the website will always be error-free, complete, or current.

Product colours and images may vary slightly depending on your screen or device settings.

4. Orders & Payments

By placing an order, you agree that:

all information provided is accurate and complete
you are authorised to use the payment method supplied
payment must be received before your order is dispatched

We reserve the right to cancel or refuse any order suspected of fraud, unauthorised activity, or breach of these Terms.

5. Shipping & Delivery

Shipping timeframes provided on our website are estimates only and are not guaranteed.

BASELINE Pickleball is not responsible for delays caused by shipping carriers, weather events, or circumstances outside our control.

Risk in products passes to the customer upon delivery.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Nothing in these Terms excludes or limits any rights you may have under the Australian Consumer Law.

7. Warranty & Australian Consumer Law

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Any voluntary warranty provided by BASELINE Pickleball applies in addition to your rights under Australian Consumer Law.

8. Intellectual Property

All content on this website, including logos, branding, product names, graphics, images, text, and website design, is the property of BASELINE Pickleball and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, BASELINE Pickleball will not be liable for any indirect, incidental, or consequential loss arising from the use of our products or website.

Where liability cannot be excluded under law, our liability is limited to the extent permitted by Australian Consumer Law.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.